tuna Legal Notice

We at tuna operate an online entertainment platform offering sportsbook markets, live-dealer tables, and slot games. Our services are available only where local law permits. This legal notice outlines the jurisdictional restrictions, user responsibilities, and our commitments under applicable law.

We do not hold a gaming license issued by any named jurisdiction. We make no claim to operate under a specific national license or regulatory scheme. Users are responsible for verifying that access to tuna and use of our platform comply with the laws of their own jurisdiction. Our tuna services may be prohibited in some regions; it is your obligation to confirm legal eligibility before creating an account.

This notice complements our full Terms and Conditions and Privacy PolicyTogether, these documents define the legal relationship between you and tuna.

Service Availability and Jurisdiction Restrictions

We at tuna make our platform available globally, but access and use are subject to local laws. We do not offer our services in jurisdictions where online wagering is prohibited by law. If your country, state, or local region bans online gaming, sportsbooks, or related activities, you are not permitted to access tuna.

We recognize that Indonesia has complex and evolving regulations governing online gaming. Certain regions or provinces may have stricter rules than others. Our tuna platform is designed to serve users in jurisdictions where such services are lawful. Users accessing tuna from Jakarta, Surabaya, Bandung, Medan, or any other region must verify independently that doing so complies with local law.

We reserve the right to restrict access from specific countries, regions, or IP address ranges if we determine that offering tuna services in those locations would violate applicable law. If we block your account due to geographic restrictions, we will attempt to notify you of the reason. We will not process withdrawals from accounts that have been restricted; instead, we may return your balance to your original payment method (DANA, e-wallet, mobile banking, local payment, or bank transfer via online payment, e-wallet, mobile banking, local payment) within thirty days of restriction.

Your responsibility: Verify that access to tuna is legal in your jurisdiction before opening an account.
Our practice: We do not offer services where we believe offering them would violate local law.
Consequences: If you access tuna from a prohibited jurisdiction, we may suspend or close your account and return your balance.

User Eligibility and Account Responsibility

By creating an account on tuna, you represent that: (1) you are of legal age in your jurisdiction (typically 18 years or older, but verify local law), (2) you are not prohibited by law from using gaming platforms, (3) you have verified that tuna access is legal where you reside, and (4) the information you provide during registration is truthful and accurate. We at tuna rely on your representations; if any are false, we reserve the right to terminate your account and forfeit any balance.

We at tuna conduct Know Your Customer (KYC) verification on all accounts. During registration and before your first withdrawal, you must provide identity documentation (national ID / KTP), proof of address, and a selfie holding your ID. This process is mandatory to comply with anti-money-laundering regulations and to operate our tuna platform legally. If your documentation is incomplete or appears fraudulent, we will not process your withdrawal and may close your account.

You are responsible for maintaining the confidentiality of your tuna account credentials. Do not share your username, password, or two-factor authentication codes with anyone. If you suspect unauthorized access to your tuna account, contact our support team immediately. We at tuna are not liable for losses resulting from your failure to protect your credentials, except where we have failed to employ reasonable security measures on our side.

Disclaimer: We at tuna do not provide legal advice. If you are unsure whether using our platform is lawful in your jurisdiction, consult a local attorney. Do not rely on this notice as legal guidance for your specific situation.

Our Commitments and Limitations

We at tuna commit to operating tuna with transparency and integrity. We publish our Terms and Conditions and Privacy Policy openly, and we honor those commitments to every user. Our sportsbook markets (Liga 1, Piala AFF, Champions League), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), and slot games (Aviator, Sweet Bonanza, Gates of Olympus) operate with consistent rules and fair odds.

We at tuna settle draws and game outcomes in accordance with official league data and verifiable results. For sportsbook draws tied to Liga 1 or Piala Indonesia matches, we use official scoresheets and referee reports. For Togel draws scheduled across Indonesia, we verify results against published winning numbers. For live-dealer tables, outcomes are determined by the shuffle and deal of physical or RNG-generated cards, visible to all players. We do not manipulate draws or outcomes in favor of any player.

However, we at tuna are not responsible for circumstances beyond our control. If payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) experience outages or errors, we are not liable for lost or delayed transactions. If Liga 1 or Piala AFF matches are postponed, rescheduled, or cancelled, we will refund or reschedule affected draws on tuna according to our rules. If force majeure events (natural disasters, government action, war, pandemic) prevent us from operating tuna, we will halt operations and attempt to return user balances.

1

Check your local lawYour duty

Before using tuna, verify that online gaming is legal in your region. We cannot provide legal advice.
2

Complete KYC verificationOur requirement

Provide valid ID, proof of address, and selfie to enable withdrawals on tuna.
3

Secure your accountYour responsibility

Keep your tuna password and two-factor codes private. Do not share credentials.
4

Review our full termsLegal agreement

Read our Terms and Conditions and Privacy Policy for complete details.

Limitation of Liability

We at tuna provide our platform "as is" and do not guarantee uninterrupted service or error-free operation. We are not liable for indirect, incidental, or consequential damages arising from your use of tuna, including loss of profits, data loss, or business interruption. Our maximum liability to you in any dispute is limited to the amount of your current account balance on tuna.

We at tuna are not responsible for third-party services or external events. If your payment method (mobile banking, local payment, online payment, or bank account) declines a transaction, the fault lies with your financial institution, not tuna. If a match on Liga 1 or Piala Indonesia is abandoned or rescheduled by the league, we apply our draw-management rules; we do not compensate for disappointed expectations.

Governing Law and Disputes

We at tuna operate tuna as a platform available where local law permits. The legal framework governing our platform and your use of tuna is determined by the laws of the jurisdiction where you reside and where our services are lawfully offered. If you have a legal question or dispute with tuna, you may contact us at [email protected]. We will attempt to resolve disputes amicably within fourteen days.

If we cannot resolve a dispute informally, either party may seek resolution through courts or arbitration in accordance with applicable law. This legal notice is current as of publication and may be updated by us at any time. Continued use of tuna after any update constitutes your acceptance of the revised notice.